Saturday, April 17, 2010

Email problem after other user has logged on?

Hi there, this is just a niggly problem but it is quite annoying.


When I switch my computer on (there are 3 user accounts on my computer) and log in my email from outlook works absolutley fine but if someone else logs on there email doesnt work(come up with "could not connect to server error message)





I have searched on google but this seems to be a specific problem so any answers are much appreciated





My setup is





Windows XP SP2


Intel P4 3.4Ghz


1024mb RAM


250GB HDD


Norton Internet Security 2005


Email client is Outlook 2007

Email problem after other user has logged on?
Hello,


Outlook will only get the email for whomever is currently logged in on their screen (currently active).


So, when you are logged in under your account and outlook is configured correctly for you then it will only retrieve your emails.


Like-wise when someone logs in on their screen then outlook will only retrieve their emails and if their server info is not installed correctly then you will get the error message that you are trying to describe.


In other words each user's account will only get their emails when they are logged in and actively working -each account needs to have outlook setup just for them with their settings (passwords, incoming and outgoing mail server settings etc.)





Hope that sort of explains what needs to happen for them to get their emails when they are logged in!





Good Luck!


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