Okay, so i had an email through hotmail and i forgot the password. I couldn't retrieve it, i forget why, but anyways, i used that email to talk to my uncle. I now have a new email address through hotmail, but my uncle has been given a few days to live. I really want access to the old emails we used to send to eachother, but i can't get into my account. When i press forgot password, i do the steps then it tells me that instructions will be sent to my old email. Well, i cant get into my old email. What can i do? I really want to email the company for help, but i cant find any contact information to talk to them personally. i really want these emails, they are very special to me. They are the last things we said before he had his surgery a few months ago. please help!
Hotmail email account questions. Please help!?
Hopefully this works. I had the same issue a while back where they sent my old password to the account I couldn't get into (what idiots!). And the only way to get help is to sign into your account. So, I recommend filling out this form, on this website below. Tell them what happened and let them now it is imperative that you get into your old account ASAP. They should help you, but they may not be very speedy about it (the downfall of having a free account, unfortunately). Here's the website:
http://email.about.com/od/hotmailtips/qt...
On the website they give you a form to fill out. I hope this helps...and I'm very sorry to hear about your uncle.
Reply:You can look for help here http://login.live.com/hp.srf?lc=18441%26amp;vv... and I'm so sorry can't help you much, only Microsoft can help you right now
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